Setting your worker up for a successful recovery

When a workplace injury happens, time is of the essence. The earlier you respond, the faster your worker is likely to recover and return to work, and the more smoothly the claims journey becomes for everyone involved.

At Guild Insurance, we believe in the power of early intervention. Engaging early in the workers compensation process helps reduce downtime, minimise costs, and maintain productivity.

More importantly, it demonstrates to your workers that they’re supported and can make all the difference to their recovery and return-to-work.

Watch our video on the importance of early intervention in a workers compensation claim.


We’ve also developed a suite of practical, easy-to-use guides to help employers act early, confidently, and effectively.

How can these resources help support you

To help you implement a proactive early intervention strategy, we’ve included some downloadable documents, under two main headings: I want to prevent injuries and I have a worker with an injury.

I want to prevent injuries

WHS and Risk Management Questionnaire

Get clear on your current practices. This questionnaire helps you assess your health and safety strategies, incident reporting processes, and return-to-work readiness, empowering better decisions when claims arise.

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Employer Risk Management Questionnaire is designed to help you identify where there may be gaps in your risk management processes.

I have a worker with an injury

Job analysis guides

Provide the specific duties and physical requirements of key roles in your business. These guides support treating practitioners to make informed decisions about your worker’s capacity and whether alternative duties or a Recovery at Work plan is appropriate.

Light duties checklist

Use this checklist to identify meaningful tasks your injured worker can safely perform while they recover. It’s ideal for early planning and aligning with healthcare providers on return-to-work options.

Mental health tip sheet for employers

Supporting an employee through a psychological injury claim can be daunting. This tip sheet offers compassionate, practical advice on staying connected and creating a supportive environment during recovery, especially when mental health is involved.

Early intervention flyer

Meet our Specialist, Shannon

Learn how our dedicated Early Intervention Specialist can work alongside you, your worker, and their treating professionals to build tailored recovery plans, attend doctor visits, and ease the return-to-work process. From first contact to resolution, we’re here to help.